This blog was written by Vikki Batten and originally published on the TecRec blog on April 6, 2017.

As well as my role in the Technical Diving Division, I, along with a team of Regional Training Consultants in each PADI Regional Headquarters, can help you with all of your training queries.

So sometimes my office is here:

And sometimes it is here:

So what happens when we receive your phone call or question?

First of all, although my memory for PADI standards is pretty good, I always check the reference materials, for example the relevant Instructor Guide, Training Bulletins, Guide to Teaching, etc.

Just a few weeks ago, one of my colleagues from another office asked me a tec question. Due to the time difference, I wasn’t in the office so didn’t have the Instructor Guide. I told him what I could remember about previous discussions and what I thought the outcome had been, but that I didn’t have the Instructor Guide so wasn’t sure. I was completely wrong! So, it happens to us, too!

A lot of the time, the PADI Member enquiring is actually saying, “I think this is okay, but I just want to check.” Isn’t that great? I love phone calls like that because it shows that someone cares enough to make absolutely sure and isn’t afraid that they might be wrong.

Of course, sometimes, we haven’t heard the question before. This is more common when we introduce new courses. In these cases, we may need to refer the question to our colleagues. This ensures you get the right answer and the whole global team supporting our Members knows the answer in case it comes up again.

Helping PADI Members when they have a question is one of the things we most enjoy.  As well as answering individual questions by email or phone, we also love to be proactive. We do this via lots of media, webinars, and training tools here or on the PADI Pros’ Site. For example, the Training Bulletin Live is one of the most popular methods.

Be sure to check out all the documents, for TecRec, EFR and more, in the Training Hub on the PADI Pros’ Site for more information on everything Training.

Have a question? Give your Regional Training Consultants a call now:

PADI Americas: 
training@padi.com
+1 949-858-7234 | ext. 2440 

PADI Asia Pacific: 
training-sales.ap@padi.com 
+61 2 9454 2888 

PADI Europe, Middle East & Africa: 
training.emea@padi.com
+44 117 300 7234 

The post What Happens When You Ask the Regional Training Teams a Training Question? appeared first on PADI Pros.

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